877.490.5377
    Mon – Fri: 7am - 6pm CST
    Sat: 9am - 5pm CST
    Sun: 12pm - 5pm CST

Warranty Information

Warranty Service Form

Herman Miller Warranty
Buy with confidence. We are a Herman Miller For The Home authorized retailer. Herman Miller's 12 year warranty(excluding the Eames chair which has a 3 year warranty) covers everything that makes up our standard office furniture products - including electrical components, casters, pneumatic cylinders, tilts, and all moving mechanisms.

CXO Warranty by Nightingale:
Limited Lifetime Warranty. Under the Nightingale Corp. warranty, all claims must be made within the time period specified. Nightingale Corp. offers a Lifetime Limited Warranty, unless otherwise specified, from the date of purchase by original purchaser, on all non-moving metal components. Nightingale also warrants that self-skinned urethane parts, plastic shells, casters, wood parts and mechanisms will carry a five(5) year warranty. Pneumatic cylinders will carry a ten(10) year warranty.

The Nightingale Corp. warranty is based on normal use of eight(8) hours a day, five(5) days per week by individuals of 250 lbs. or less.

Nightingale Corp. reserves the exclusive and sole right to repair, correct or replace at our option, any Nightingale Corp. seating product which upon our inspection is declared defective in material or workmanship.

The Limited Lifetime Warranty does not apply to Nightingale Corp. products that are used for rental purposes and is effective only for products, parts or components manufactured after January 1, 1999.

The Lifetime Limited Warranty applies only to customers in Canada and the United States.
The Nightingale Corp. warranty does not apply to damage caused by accident, abuse, negligence, abnormal use or use with extreme climatic conditions. Normal climatic condition is defined as the temperature and moisture content range for human comfort and health. Due to the inherent nature of certain material used, all furniture containing wood, fabric or leather is subject to minor variations or irregularities of color, grain and texture. Compliance with applicable laws, regular codes, certificates and manufacturing standards are disclaimed if this product is misused, improperly installed or modified in any respect(including without limitation, any change in fabric or mechanical components affecting stability, load capacity or load distribution) after shipment from the manufacturer.

The Nightingale Corp. warranty does not cover the cost of transportation or labor except as noted. There are no other warranties except as noted.

Steelcase:

Steelcase Inc. warrants that your new Steelcase brand product is free from defects in materials or workmanship. This warranty applies only to products purchased directly from store.steelcase.com or a Steelcase Authorized Retailer by purchasers located in the United States or Canada. This warranty is valid only for the original purchaser and terminates if you transfer, sell or modify your Product. This warranty begins on the date the product is manufactured. This lifetime warranty covers the frame and structural components(base, arms, seat and back) and all other components and parts.

Humanscale:

Humanscale Limited Lifetime Warranty 5 years on high wear parts: Fabric/Cushions, Casters, Glides. Lifetime on all other parts. The warranty is applicable to the initial purchaser only and is non-transferable. Humanscale warrants that, at the time of customer's acceptance, the product will be in good working order and will be free from defects in material and workmanship. This warranty does not apply to normal wear and tear or damage caused by accident, neglect, misuse or improper installation.

Haworth:

All Haworth products have a Lifetime Warranty except for below:

Ten Years Electrical components, electrical accessories and fixed task lighting, excluding under floor power; seating mechanisms, excluding mechanisms in wood or wood framed chairs; seating glides and casters, stack chair frames, wall products; Paradocs storage; if high performance edge worktops.

All Haworth products that are at any time used in a classroom or educational environment(other than administrative areas), except products listed below:

Five Years Wood or wood framed products and wood chairs including their mechanisms; gel arm caps; fabric scrims and fabrics rated (A) Heavy Duty under Association of Contract Textiles guidelines; Cabriolet; user-adjustable work surface mechanisms; thermo fused laminates; slow close mechanisms; ambient and flexible task lighting; and Jump Stuff product other than Boogie Board(lifetime).

Sit4Life.com Select Series Warranty:
The manufacturer warrants all seating products to be free from defects in workmanship and materials under normal use for the lifetime of the chair. Normal use is defined as the wear, which occurs in an office environment during the course of a normal eight-hour workday and with a weight limitation not to exceed 275 pounds.

 

This lifetime guarantee shall be for all lines and components except as noted: chair controls, arms, plastic components are guaranteed for 10 years; fabric is guaranteed for 3 years. The fabric warranty does not include leather, Novasuede, Ultrasuede, Finesse, or C.O.M. and C.O.L. fabrics. The inflatable lumbar is covered for 1 year.

The manufacturers warranty obligation is limited to the replacement or repair, at their option, of defective products which have been reported by the purchaser to be defective in workmanship or material and which are found to be so by the manufacturer upon inspection. Defective products must be returned at the discretion of the factory and all returns must be authorized in advance. The manufacturer will assume no responsibility for any labor charges unless agreed to in writing by their Corporate Office.

The customer shall be responsible for all maintenance service consisting of lubrication and cleaning of the product, minor assembly and adjustment and performing operation checks.

The manufacturer will have no warranty obligation if the product is subjected to abuse, alteration, misuse, negligence or accident or if the customer fails to perform the maintenance service referred to above.

Sit4Life.com Executive Chair Warranty:
Lifetime Home-Use Warranty
The manufacturer warrants all parts to be free from material defects and workmanship to the original purchaser acquiring this product from Sit4Life.com or an authorized dealer. For the duration of the life of the chair, the manufacturer will replace any unaltered components, which, based on our examination, prove to be defective. Upholstery materials, except COM are included in this warranty; this warranty does not cover labor or delivery charges and does not apply to items subject to abuse, misuse, neglect, alteration or damage caused by shipment, storage, accident, fire, flood or acts of God.

Lifetime Non Home-Use Warranty
The manufacturer warrants all parts to be free from material defects and workmanship to the original purchaser acquiring this product from Sit4Life.com or an authorized dealer. For the duration of the life of the chair, any unaltered component, which based on our examination, proves to be defective will be replaced. Upholstery materials carry a five-year warranty. COM materials cannot be warranted. The warranty does not include labor or delivery charges, and does not apply to items subject to abuse, misuse, neglect, alteration or damage caused by shipment, storage, accident, fire, flood or acts of God.

Limited 24-Hour Use Warranty
The manufacturer warrants all parts to be free from material defects and workmanship to the original purchaser acquiring this product from Sit4Life.com or an authorized dealer. For the duration of (2) Years from the date of delivery of the chair, any unaltered component, which based on our examination, proves to be defective will be replaced. Upholstery materials carry a (2) year warranty. COM materials cannot be warranted. The warranty does not include labor or delivery charges, and does not apply to items subject to abuse, misuse, neglect, alteration or damage caused by shipment, storage, accident, fire, flood or acts of God on all chairs except the Eames Lounge chair which has a 3 year warranty.

Free Shipping is available for all chairs delivered in the Contiguous US. Curbside delivery only. Returned chairs must be in like-new condition. Review our return policy for more information.

 
X Close
Make An Offer
Have a set budget in mind? Seen a better offer elsewhere? Name your price in form below and one of our sales associates will reach out to help you get the right office furniture at the right price. All offers will be reviewed!
*Product Name:

*Website price (per unit)$:
Website price is required. Please enter price without $ sign.

*Your price (per unit)$:
Your price is required. Please enter price without $ sign.

*Quantity:
Quantity is required. Please enter numeric value only.

Shipping Zip:




Email address is required. Please enter valid email address.


Email Opt In: